Return & Refund Policy
Website: www.buyerzest.com
Contact Email: support@buyerzest.com
At BuyerZest, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help, but please note buyerzest does not ordinarily in the course of business accept returns/replacements of products that are bought through the website
1. Return Eligibility
In case You believe that there is a relevant requirement to return the items purchased by You through the Website such as for damaged products or otherwise, You may request a return within 7 days of receiving your order if:
- The item is unused and in its original packaging.
- The item is not listed as final sale, non-returnable, or personal care
- You have proof of purchase (order number or receipt)
2. How to Request a Return
To initiate a return, contact us at support@buyerzest.com with the following:
- Order number
- Item(s) to be returned
- Reason for return
- Clear photos if the item is damaged or incorrect
We will respond within 1–2 business days with return instructions.
3. Return Shipping
- Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., incorrect or damaged item).
- We recommend using a trackable shipping method.
4. Refunds
- Once your return is received and inspected, we will notify you of approval or rejection.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping fees (if any) are non-refundable unless the return is due to our error.
5. Exchanges
We currently do not offer direct exchanges. To get a different item, please return the original and place a new order.